Terms & Conditions

Introduction

Welcome to our website. By accessing or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.

2. Services Provided

We offer RO water purifier services including:

  • Installation of new water purifiers
  • Repair and maintenance of existing RO systems
  • Sales of RO units and accessories
  • AMC (Annual Maintenance Contracts) for RO systems

All services are provided at the locations specified by the client.

3. Service Appointments

  • Service requests must be scheduled in advance via call or WhatsApp.
  • We strive to provide services promptly, but times may vary depending on location and availability.
  • In case of unavoidable delays, clients will be informed in advance.

4. Payments

  • All service charges, sales, and AMC payments must be made as per the agreed quotation.
  • Payments can be made via cash, bank transfer, or other accepted methods.
  • Refunds, if applicable, will be processed in accordance with our company policy.

5. Client Responsibilities

  • Clients must provide accurate information about their RO system and service location.
  • Clients must ensure safe access to the RO system for our technicians.

6. Liability

  • We shall not be held responsible for damages caused by misuse, tampering, or unauthorized repair of the RO system.
  • Our liability is limited to the services provided and does not extend to consequential losses.

7. Privacy

  • Any personal information provided will be used solely for service provision and will not be shared with third parties without consent.

8. Modifications to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time.
  • Continued use of our services constitutes acceptance of the updated terms.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes arising will be subject to the jurisdiction of local courts in Delhi.