1. Introduction
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
2. Information We Collect
We may collect the following information from you:
- Name, phone number, and email address
- Service requirements (installation, repair, maintenance)
- Address and location details for service delivery
- Payment information (processed securely through authorized channels)
3. How We Use Your Information
We use the collected information to:
- Provide and manage our RO services efficiently
- Respond to service requests, inquiries, and complaints
- Send updates about new services, offers, and promotions (only if opted-in)
- Improve our services and customer experience
4. Data Sharing & Security
- We do not sell, rent, or trade your personal information to third parties.
- Your data may be shared with authorized service personnel or partners only to fulfill service requests.
- We implement appropriate security measures to protect your information from unauthorized access or disclosure.
5. Cookies & Tracking
- Our website may use cookies or similar technologies to enhance user experience.
- You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Your Rights
- You can request access, correction, or deletion of your personal information by contacting us.
- You can opt-out of promotional communications at any time.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.